Reference Information
Title: Design of Everyday Things
Author: Donald Norman
Editor: Basic Books, 2002
Chapter 7: User-Centered Design
Summary
This chapter discussed user-centered design, and summarized the points made in previous chapters. The author discusses in detail the main points of design: use of constraints, making things visible, making it easy to evaluate the state of the system, and following natural mappings. He then suggests how to design things to be deliberately difficult, such as for security purposes.
Discussion
This chapter seemed to just be repeating much of what the author had previously discussed in other chapters. I did, however, like the discussion about how to make things difficult, and enjoyed the examples of how many common things could have standardized as opposed to the current conventions, like the backwards clock. They almost blew my mind.
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