Title: Design of Everyday Things
Author: Donald Norman
Editor: Basic Books, 2002
Chapter 3: Knowledge in the Head and in the World
Summary
This chapter discussed the different kinds of knowledge, mainly imprecise knowledge, which includes information available in the world limited by natural and cultural constraints. This knowledge reduces the number of alternatives for any particular situation, allowing people to make quick actions based on this knowledge. The author also discussed how people use this knowledge and their memory to remember things.
Discussion
I liked the analysis of how people tend to remember things. The examples of leaving notes and such definitely pertained to me, making the reading interesting and quite helpful at times.
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